Privacy Notice

Last updated: September 2026

1. Who We Are

Happy Pet Vet Clinic operates veterinary clinics in Riyadh and Jeddah, Kingdom of Saudi Arabia. This privacy notice explains how we handle information collected through our website.

2. Information We Collect

When you use our website or booking enquiry forms, we may collect:

• Your name and contact details (phone, email)
• Your preferred clinic branch
• Your pet's name, species, breed, and relevant health information
• Details of your enquiry or appointment request

We do not collect payment information through this website.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries
• Arrange and confirm appointments
• Prepare for your pet's visit
• Send reminders or follow-up information related to your appointment

4. How We Share Your Information

Your information is shared only with the staff at your selected Happy Pet Vet Clinic branch who need it to provide care or respond to your request. We do not sell your information to third parties.

5. WhatsApp and Third-Party Services

Our booking and enquiry forms prepare messages that are sent through WhatsApp. When you submit a message, your information is processed by WhatsApp in accordance with their privacy policy. Google Maps is embedded on our contact pages and operates under Google's terms.

6. Data Retention

We retain enquiry and appointment information for as long as necessary to provide veterinary services and comply with applicable record-keeping requirements.

7. Your Rights

You can contact us to update or correct your information, or to ask what information we hold about you. Please use the contact details on our Contact page.

8. Changes to This Notice

We may update this privacy notice from time to time. The latest version will always be available on this page.

9. Contact Us

If you have any questions about this privacy notice or how we handle your data, please contact your preferred clinic through our Contact page.